PRODUCT FAQ

PRODUCT FAQ'S

  1. HOW DO I KNOW THAT THE SHAMPOOS AND CONDITIONERS
    YOU WILL SHIP ME ARE IDEAL FOR MY PERSONAL HAIR TYPE AND NEEDS?

    After carefully analyzing the results of many rounds of in-depth testing on women by hair stylists in salons, our team of expert hair care formulators have identified the best formulas for hundreds of different hair types. After you answer a few key questions about your hair and hair care needs, we will be able to customize the ideal formulas for you. If for some reason your hair care needs change, you can always update your hair profile and we will re-customize for you.

  2. WHERE ARE ProfilePRO PRODUCTS MADE?

    ProfilePRO formulas are formulated and produced in an elegant, high-tech cosmetic facility in Italy.
    Ciao bella!

  3. CAN THE ProfilePRO SYSTEM BE USED ON COLOR-TREATED HAIR?

    Yes, all of our formulas are 100% color safe. We do not use sulfates that can damage or strip hair color.

  4. HOW ARE ProfilePRO SHAMPOOS AND CONDITIONERS DIFFERENT FROM
    OTHER HAIR CARE PRODUCTS?

    ProfilePRO formulas were carefully created by an elite team of cosmetic chemists who have also formulated outstanding products for several of the most prestigious hair care brands. The difference is that our shampoo and conditioner formulas are customized for YOUR personal hair care needs, as well as your scent and lathering preferences.

  5. CAN I HAVE AN ALLERGIC REACTION TO ANY OF THE INGREDIENTS IN
    ProfilePRO SHAMPOO OR CONDITIONERS?

    Yes, it is always possible that someone could have an allergic reaction to a particular ingredient in any hair care product. That's why we will list all the ingredients on the back of each bottle. There are no known Gluten or Nut ingredients in any of our formulas, but there may be minute traces in some raw materials. So, we cannot certify that our formulas are 100% Gluten and Nut free. If you are not satisfied because you don’t like one or more of the ingredients or for any other reason, you will receive a 100% refund.

  6. DO YOU TEST ON ANIMALS?

    No! We are Cruelty Free!